Aetna member services number. Check their claims status.

Aetna member services number 24-Hour Nurse Line: 24 hours a day, 7 days a week The nurse can answer your questions and help you make health decisions. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Member Services needs your help, too. Attention: Member Services 3 Independence Way, Suite 400 Princeton, NJ 08540‑6626 Already a member? Contact Member Services for help with your plan or to get info on a new plan. If you get Aetna Medicare coverage through an employer, union, or retiree plan, you may need to contact your benefits administrator to update your address or phone number. They’re able to support you in 240 languages and can help with questions about your benefits, how to find care, or submit a claim and much more. Find a phone number. ” The cost of your medication can be found on the “Prescription Drugs” link. Lastly, if you have an online account with Aetna, your Member ID can be found by logging in and checking your profile page. Allina Health | Aetna has a dedicated customer team trained to answer your questions. m. Learn more about our customer service programs for employers. 24-Hour Member Services support line If it’s not an emergency, but you need medical advice, just call us at 1-855-456-9126 (TTY: 711 ) . Just call 1-833-570-6670 ( TTY: 711 ) between 8 AM and 8 PM, 7 days a week. El Paso, TX 79998-2980 The mobile app takes the important features of the member website and packages them in an easy-to-use mobile format. Our Member Services phone number is 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week. Based on where you move, you may need to enroll in a new plan. Just call Aetna Medicare allows you to talk to a registered nurse anytime about important health issues. Before making a final decision, please read the Plan’s Federal brochure(s). Your Aetna Member ID is located on the left side of your Member ID card labelled ID or ID #. Questions about claims or other provider topics? Check our FAQs (PDF). Then, have your email address and Aetna Member ID card ready to activate it in one of three easy ways: Call 1-844-428-8147 from 8 AM to 8 Plan features and availability may vary by service Member ID Number. If With our secure Member Portal, you can manage your Aetna Better Health of Maryland plan benefits, change your doctor, get new ID cards, see your claim status or personal health history, and more. * First Name * Last Name It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. At Aetna, our number 1 goal is to make getting the Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, advantage plans & more. Online. Providers . Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health As an Aetna Medicare member, you can can ask for a coverage decision, file an appeal if your claim is denied, or file a complaint about the quality of care you've received from a Medicare provider. Member Services 1-855-463-0933 (TTY: 711) 8 AM to 8 PM, seven days a week Our mailing address: Aetna Duals COE Member Correspondence PO Box 982980 El Paso, TX 79998-2980 * Required Fields. PO Box 982980. For other language services: If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna. Post Service . Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Find Aetna Medicare network doctors, pharmacies, dentists, Email us or call Member Services at the number on your ID card. Call your dedicated Aetna Health Concierge, they're your GPS for navigating your health benefits. Aetna Medicare Advantage members have access to On most Aetna insurance cards, the policy number is prominently displayed. This system transition will not affect any member or plan information and can As part of our commitment to customer service, we offer many of our services online so you can take care of things whenever you'd like. Make monthly payments using your coupon book . Find the right behavioral health forms It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. You can also log in to your account online to access plan details, pay your bill, send messages Call your local emergency hotline (for example, 911) or go to the nearest urgent care center or emergency room and notify your doctor as soon as possible. and use the Aetna International app when you're outside the U. Check their claims status. Prompt 4 . Be ready to provide personal details like your name and date of birth for identity verification. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Let us help you. If you need a ride to your health care appointments or to the pharmacy to pick up your prescription on the way home from an appointment, call Member Services 1-866-212-2851 (ICP and Family Health Plan- FHP As a member of an Aetna Dual Eligible Special Needs Plan, or D-SNP, you don’t have to go through it alone. Call 1-800-MEDICARE (1-800-633-4227) or ${tty}: 1-877-486-2048, 7 days a week, 24 hours a day. 1-877-668-2074: Use only to send clinical documentation for a medical IP or medical OP authorization you already started. If your ID card is available, please use the number on the back for faster service. So, for example, the NurseNow call line. We can help you decide if you need to go to the ER or urgent care. 1‑855‑232‑3596 (TTY: 711) Aetna Better Health of New Jersey . Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} Read about how our fundamental values guide everything we do to service our members and our community. (Example 3 on the sample ID card below. to Aetna Health Concierge: 1-855-824-5349, Monday – Friday, 8 a. You can also find a list of Aetna Medicare phone numbers for Our Member Services team is available 24 hours a day. If you need help, call Member Services at . Aetna member website and Aetna Health app. 24-Hour Nurse Line. Our nurses run that 24/7 to make sure that we get people to the right level of care. If you're enrolled in an Aetna Medicare Advantage plan, visit mtanyct. For personalized service, call the number on your ID card or log in to your member website. Those who are not currently an Aetna plan member can call <1-855-335-1407> (TTY: 711). O. Hours and services Member Services: Monday through Friday, 8 AM to 7 PM ET Call to learn more about Aetna Better Health® of Florida and how to get all covered services. 1-800-587-5139 1-800-587-5139 (TTY:711) Monday through Friday It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. You also can ask us about any problems you have with health care services. You’ll get an Aetna Better Health ID card when you join our health plan. Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). You can also contact the Aetna International Member Service Center to reach the: • Find the phone number to call for member services on your Aetna CVS Health member ID card. We'll need your bank or credit/debit card information and member ID. Then, ask for an interpreter. ) Group Number. Just call our toll-free number, 1-877-858-6507, to: Ask questions about benefits and coverage; Locate an Aetna Network Provider; Request a new member ID card; Connect to your 24 hour nurse line for your health questions Aetna Health and Life Insurance Company; Aetna Health Insurance Company; information but can assist if you are having trouble registering or logging into the member or agent websites. If you don’t sign up to have your premium automatically deducted from your account, we’ll send you an annual coupon book. You need to provide your member ID, name, address, phone number and the reason for contacting us. Members with Aetna Medicare Advantage (MA) and Aetna Medicare Advantage with Prescription Drug (MAPD) plans can log in or register for an account below. Your Group number is indicated by "Group" or "GRP". Aetna is not responsible for services received at MinuteClinic locations. com, for more information. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Have questions or need language help? Just call 1-855-242-0802 (TTY: 711). 1-844-528-3453: Send clinical documentation for a behavioral health authorization you already started. You can reach us at: 1-855-620-3924 (TTY: 711) 24 hours a day, 7 days a week. For care management, ask to speak to your care manager. Contact Member Services Aetna and CVS Pharmacy® are part of the CVS Health® family of companies. To reach them, call the number on The Aetna International Member Service Center is your 24/7 resource for all of your benefits needs. Members: Email us or call Member Services at the number on your ID card. Mobile app The Aetna Better Health of Illinois mobile app is and gives you access to your member benefits and personal health information — anytime, anywhere! The app makes it easy to find: • Your With our secure Member Portal, you can manage your Aetna Better Health of Maryland plan benefits, change your doctor, get new ID cards, see your claim status or personal health history, and more. to 8 p. ©2023 Inc. . ) Service Date (If Post Service insert date of services, It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. But you don’t have to wait for a meeting to get your questions answered. com or call 1-800-872-3862 If you have questions about purchasing an Aetna Dental Insurance plan Member Services: 24 hours a day, Just call the number on your ID card or 1-800-385-4104 (TTY: 711). For additional language assistance: Español | 中文 | Tiếng Việt Do not respond if you get a call, text or email about “free” coronavirus testing. You'll get this service at no cost. Call Member Services. If you speak a language other than English, we can help. Call us at 1-xxx-xxx-xxxx (TTY: 711) Monday to Friday, [hours of operation and time zone]Our mailing address. Use the Aetna Health℠ app when you’re inside the U. You may With Aetna CVS Health Affordable Care Act (ACA) individual & family plans bring you the quality coverage of Aetna® plus the convenient care options of CVS®. We know health care is personal and full of tough questions. Once you've signed up for the secure member portal, you can access your policy information and more at any time. My primary care provider (PCP) My PCP’s phone number Aetna Better Health Attn: Member Services 1425 Union Meeting Road Blue Bell, PA 19422 . Representatives are available on the general line from 7:00 AM–8:00 It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Banner provides to the collaboration a number of different services. Address: Aetna Duals COE Member Correspondence. Just call Member Services at the number on your ID card. Aetna Medicare P. Provider Network : Indicates the network of healthcare providers that you can access as part of your plan. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Just call 1-877-StateNJ or 1-877-782-8365 (TTY:711) Monday through Friday, 8 AM to 6 PM EST. This is a brief description of the features of this MHBP plan. You can also contact our claims inquiry claims research (CICR) unit at 1-855-772-9076 (option 4). Skip to main content ; Find A Doctor Request A Quote Contact Us Search Submit Search. So if you do, please call us at the number on your member ID card. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. Member Services: Monday through Friday, 8 AM to 7 PM ET Call to learn more about Aetna Better Health® of Florida and how to get all covered services. 1-800-443-AETNA (1-800-443-2386) (TTY: 711). Call us at the number on your Aetna member ID card to learn about your options, such as any options to get an emergency supply. Be prepared to provide basic personal information such as your full name and member ID number. They can help you access your state Medicaid benefits and make sure you get the benefits and services you need. S. When seniors require assistance with their Aetna plan, they can promptly receive personalized help by calling the number on their ID card. " Clear Labeling: Aetna designs its If you have a medical emergency, dial 911. (Example 1 Your first and last name, date of birth and phone number; Your member ID number; Name, phone number and address of your provider; Date and time of your health care appointment Pickup time and location (address and ZIP code) If anyone is traveling with you (you can take one person as an attendant, age 16 years or older). Innovation Health® 1-844-365-7375 . How to access programs and services For more help or questions about information contained in this handbook or how to access benefits, services and rewards please call Member Services at 1‑855‑300‑5528 (TTY: 711), Monday through Friday, 7 AM to 7 PM ET. It’s a smarter, simpler and more convenient way to manage your health care and benefits. The policy number is usually located near the top and is often labeled as "Policy Number," "Member ID," or "ID Number. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Pre-Service . All at an affordable price. Log in or register for Aetna member website to manage health benefits and view claims information. Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. Aetna member portal will be changing to the new Aetna Health portal. My member ID number . We offer benefits and services that take care of the whole you. You have an entire Aetna care team on your side every step of the way. With the Aetna member website and Aetna Health app, members can: • Check their claims status. Go back Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. The mobile app takes the important features of the member website and packages them in an easy-to-use mobile format. Member Identification Cards . We’re here seven days a week, 8 a. the Aetna Member Services number on your Aetna Member ID Card. You can still find pages you need, like: Both plans are administered through Aetna, cover preventive services at 100% and offer you a tax-advantaged savings opportunity. Through your Aetna® member account you can manage claims, view plan details and more. This includes HMO, PPO or HMO-POS plans. You can also call Aetna Member Services by calling the phone number on the back of your ID card. aetna. ) Reference Number (If Pre-Service selected above. Eastern time, excluding holidays). If your ID isn’t handy, you can get the help you need by calling one of the numbers below. Find out how to reach Aetna member services by phone, email, chat or mail. At Aetna, our number 1 goal is to make getting the To sign up, call Member Services at the number on your ID card. If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health For the fastest service, dial the toll-free number on the back of your ID card; or call 1. Get answers to your questions and information you can trust. Have you visited your plan web page? Access your Aetna account to manage your health plan and view care information, claims, and benefits. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Contact Member Services. Track spending towards their deductible Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. Here are steps to help you locate it: Front of the Card: Start by looking at the front of your Aetna insurance card. Box 981106 El Paso, TX 79998-1106 Please call the number on your member ID card or contact us online. 2673150-01-02 (2/24) Access Aetna Better Health of Ohio's dual Medicare and Medicaid member information. To elp h Aetna review and respond to your request, please provide the following information. Request a cancellation quote: We've got your back . Visit the secure website, available through www. 5789 **This is a general line, so you may experience hold times and/or need to be transferred. Contact Us. 888. to 6:00 p. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} Medicare Helpline & Website — Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. gov/. Please report any scams by calling 1-800-447-8477 or online at https://tips. You can reach us at: 1-888 Members: Email us or call Member Services at the number on your ID card. For additional language assistance: Aetna member portal will be changing to the new Aetna Health portal. If there’s one Aetna Medicare Advantage resource you should know about and use, it’s your secure member website. (This information may be found on correspondence from Aetna. Download handbooks, provider and contact information, and more. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Mail: Aetna Better Health of Kansas Attn: Member Services. Aetna Concierge is here to help answer your questions. Member services and billing Member Services Aetna® 1-844-365-7373 Prompt 4 . Just call 1-833-570-6670 ( TTY: 711 ) between 8 AM and 8 PM, 7 Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, advantage plans & more. Non-emergency transportation. 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210 How to contact Aetna Medicare Member Services. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY Call Member Services at the phone number on your member ID card; Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. aetnamedicare. They It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. com for more details. For language services, please call the number on your member ID card and request an operator. Language services can be provided by calling the number on your member ID card. This system transition will not affect any member or plan information and can As a member of an Aetna Dual Eligible Special Needs Plan, or D-SNP, you don’t have to go through it alone. For language services, call the number on your Aetna is proud to partner with CVS Health to give you easy access to your card benefits so you can use and manage your benefits all in one place. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna You will need to register on the Aetna member website using your Medicare Advantage ID number For Enrollees who are already registered for the Aetna member website, you will continue to use the same user name and Aetna is Fax. Learn about ACA health insurance done right. You can also find a list of Aetna Medicare phone numbers for questions about specific Aetna Medicare benefits. Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Don’t have your ID card handy? Find a phone number. Aetna Concierge has answers to help you make sense of your health plan. Do you have an idea on how we can work better for you? Call Member Services . Aetna Better Health of Virginia Attn: Member Services PO Box 818044 Cleveland, OH 44181-8044. 1-855-824-5349, Language services can be provided by calling the number on your member ID card. 98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Allina Health | Aetna or plans administered by Allina Health | Aetna We've got your back . Members can view their enrollment and billing information on their member website. Banner|Aetna 1-844-365-7374 . If you need help in a language other than English or Spanish, say “Agent” to talk We provide plans that deliver the services members value with the type of cost clarity that gives peace of mind. Member Services Phone Number: A direct line to Aetna’s customer service for any questions about your coverage, benefits, or claims. Do not respond if you get a call, text or email about “free” coronavirus testing. oig. Aetna CVS Health ACA plan members, do you have questions about paying your bill, renewing your plan or finding other member tools and resources? Find the answers here. The path to healthy starts here. For language services, please call the number on your member ID card and request an Access your Aetna account to manage your health plan and view care information, claims, and benefits. To estimate the cost of your medica-tions, visit www. ET. Access your Aetna account to manage your health plan and view care information, claims, and benefits. Individual & Family Plans Members Aetna and Banner Health provide certain management services to Banner|Aetna. Visit Aetna. You can also write Aetna Medicare Longevity and Aetna Medicare Supportive Care Plans (I-SNP) 1-844-826-5291 (TTY: 711) Monday to Friday, 8 AM to 8 PM. This system transition will not affect Aetna Better Health offers Medicaid plans in Kentucky, providing a wide range of benefits and services to help you get healthier. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Look for the “Take Action on Your Health” tab, then select “Cost of Care. hhs. Aetna is making it easier to navigate benefits and achieve better health with personalized support and outreach that always puts your members first. 1-800-847-3995 (TTY: 711) Aetna Better Health You can fax us at our toll-free number: 855-454-5578. Enter your Aetna member ID number — you can find it on your Aetna ID card — and answer a few questions about you. For other assistance, please reference one of the customer service numbers above. Learn more. 1-866-329-4701 (TTY: 711). Aetna Member Services. com and log in to AetnaNavigator™. Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. Aetna offers different plans and Member Service centers depending on Member appreciation events (May through August) Note: These events are available in select markets only; Find a member meeting near you. 324. ) Claim ID Number (If Post Service selected above. * Are you currently an Aetna Find out how to ask questions or get help from Aetna Medicare by email or mail. Our Member Services representatives are available Monday through Friday, from 7 AM to 7 PM, eastern standard time. We value your ideas and suggestions to change and improve our service to you. We recognize that maneuvering health It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. You can also get the Aetna Better Health mobile app for iPhone® or Android™ to manage your health on the go. Behavioral health crisis line. Aetna has several phone numbers to reach Member Services for a range of issues. Just call us at 1-855-300- You will need to register on the Aetna member website using your Medicare Advantage ID number For Enrollees who are already registered for the Aetna member website, you will continue to use the same user name and Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, Alternatively, you can call Aetna member services using the number provided on your welcome letter or a previous ID card. Please note that the number of all drugs and strength combinations is so large Aetna Better Health 24 hours a day, 7 days a week For language services, please call the number on your member ID card and request an operator. Members. *Phone number *Zip code Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special Needs Plans (D-SNPs), Chronic Condition Special Needs Plans (C-SNP), Institutional Special Needs Call Aetna ® Member Services at the number on your ID card. Just call the number on your ID card or you can also reach us at: 1-844-880-1707 (TTY: 711). Call an Aetna representative, Monday through Friday, 7 AM to 7 PM CT. We would like to show you a description here but the site won’t allow us. com or call 1-800-872-3862. Language Assistance can be provided by calling the number on your member ID Card. The Aetna member website gives you quick and easier access to all of your important health plan information — all in one place. 1-877-779-5234: Use only to start a medical inpatient (IP) or medical outpatient (OP) authorization. Having a Behavioral or Mental Health Crisis and need immediate assistance? Call 1-833-491-1094 We’re here for you 24 hours a day, 7 days a week. Aetna member portal has changed to the new Aetna Health portal. Keep reading for steps, tips and shortcuts for using your plan online. If you have questions about purchasing an Aetna Dental Insurance plan, please go back then select “Help finding a plan/renewing” in the drop-down. Use of emergency transportation must be for emergencies only. com Log in or register for Aetna member website to manage health benefits and view claims information. This Member Services number is a direct line to Aetna's customer service team, which is specially trained to address health insurance inquiries. Do not give out your Aetna member ID number or other personal information. Contact customer service: Call Aetna’s customer service at 800-US-AETNA, or (800) 872-3862 during regular business hours (Monday to Friday, 8:00 a. you’ll want to register for your Member Portal. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} Member ID number on your Aetna Better Health of Illinois member ID card. Please correct the errors below before submitting the form. lxgok gwkwuis mxs dqhrx cuwsnm otu qocut tnienje mkhf pyn